Privacy Policy

Privacy Policy

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or make a purchase from our website (the “Site”).


Contact

If you have questions about this policy, want more information about our privacy practices, or would like to make a complaint, you can contact us at:

📧 Email: shopwithturner@gmail.com
📄 Or via our Contact Page


Collecting Personal Information

When you visit the Site, we automatically collect certain information about your device, browsing behavior, and items you view. We also collect information required to process and fulfill orders, as well as any information you provide when contacting customer support.

Personal Information includes any data that can identify an individual. Below is a breakdown of what we collect and why.


Device Information

Purpose:

  • To load the Site correctly

  • To perform analytics and optimize the Website

Source:

  • Automatically collected via cookies, log files, tags, pixels, and similar technologies

Personal Information Collected:

  • Browser version

  • IP address

  • Time zone

  • Cookie identifiers

  • Pages/products viewed

  • Search terms

  • Site interaction patterns

Disclosure:

  • Shared with our service provider Shopify


Order Information

Purpose:

  • To fulfill purchases

  • Process payments

  • Arrange shipping

  • Provide order confirmations

  • Communicate with you

  • Screen orders for risk or fraud

  • Send product or promotional updates (if opted-in)

Source:

  • Collected directly from you during checkout

Personal Information Collected:

  • Name

  • Billing and shipping address

  • Payment details (including credit card numbers)

  • Email address

  • Phone number

Disclosure:

  • Shared with Shopify (store processor)


Customer Support Information

Purpose:

  • To provide customer support

Source:

  • Collected from you if you contact us


Minors

The Site is not intended for individuals under 15 years of age.
We do not knowingly collect data from children.
If you believe a child has provided personal information, contact us for removal.


Sharing Personal Information

We share your personal information with third-party service providers to operate our business, including:

Shopify (Store Platform)

You can read how Shopify handles personal information here:
https://www.shopify.com/legal/privacy

Legal & Compliance

We may share information to comply with laws, subpoenas, lawful requests, or to protect our rights.


Behavioural Advertising

We use your personal information to provide targeted ads or marketing based on your browsing activity.

Examples include:

Google Analytics

Used to understand site usage.
Opt-out: https://tools.google.com/dlpage/gaoptout

Advertising Partners

We may share browsing behavior, purchase history, and ad interaction information:

  • Directly with advertising platforms

  • Through cookies and tracking technologies

Shopify Audiences

We may use Shopify Audiences to reach potential buyers across partner networks.


Opt-Out Options


Using Personal Information

We use your personal information to:

  • Provide and manage our services

  • Process payments

  • Ship and fulfill orders

  • Communicate with customers

  • Offer product updates, promotions, and ads


Lawful Basis (GDPR)

For EEA residents, we process information under:

  • Consent

  • Contract performance

  • Legal obligations

  • Vital interests

  • Public interest tasks

  • Legitimate interests that do not override your rights


Retention

We retain order information unless you request deletion.
To request erasure, contact us at shopwithturner@gmail.com.


Automated Decision-Making

We may use limited automated tools (such as fraud detection) through Shopify. These do not have legal or significant effects on users.

Examples:

  • Temporary IP blocking after failed transactions

  • Temporary credit card blacklisting for fraud prevention


Your Rights (GDPR & CCPA)

EEA Residents

You may request:

  • Access to your personal information

  • Correction or updating

  • Deletion (“Right to Erasure”)

  • Data portability

  • Objection to processing

To exercise these rights, contact us.

California Residents (CCPA)

You may request:

  • Access (“Right to Know”)

  • Data portability

  • Correction

  • Deletion

  • Authorized agent requests

Contact us to exercise these rights.


Cookies

We use cookies to enhance user experience and store preferences.
Examples include:

  • Functional cookies

  • Performance cookies

  • Advertising cookies

  • Analytics cookies

You can manage cookies directly in your browser settings.
Full cookie list included above in your original text (optional to include).

More info: https://allaboutcookies.org


Do Not Track

We do not change our data practices in response to Do Not Track browser signals due to inconsistent industry standards.


Changes

We may update this policy for operational, legal, or regulatory reasons.
Continued use of the Site means acceptance of any revised policy.


Complaints

To file a complaint or ask questions:

📧 shopwithturner@gmail.com

If you're unsatisfied with our response, you may contact your local data protection authority.